App Support

ELBANOVA SUPPORT

Get help with any app published by ElbaNova LLC. We respond to every message in English and Spanish — en inglés y en español.

Looking for help with the Dr. Fonseca Patient Portal?

That app is owned and operated by Dr. Fonseca's medical practice. For support, please contact the practice directly through their website or office. ElbaNova LLC is the developer of that app and does not manage patient accounts or data.

OUR APPS

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TipSplit
Bilingual Tip Calculator · iOS & Android
The app isn't calculating correctly.
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Make sure you've entered the bill total before selecting a tip percentage. The split amount updates automatically based on the number of people. If something still looks off, email us and describe the exact numbers you entered.
How do I switch between English and Spanish?
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TipSplit follows your phone's system language automatically. To switch, go to your phone's Settings → Language and set it to English or Spanish. Reopen the app and it will update.
Does TipSplit collect any of my data?
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No. TipSplit runs entirely on your device. It does not require an account, does not connect to the internet, and does not send any personal information anywhere. Your calculations stay on your phone.
The app crashed or won't open.
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Try closing the app completely and reopening it. If it still won't open, check for an update in the App Store or Google Play. If the issue continues, email us at info@elbanova.tech with your device model and iOS/Android version.
How do I request a feature or report a bug?
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We love feedback. Email us at info@elbanova.tech with your idea or a description of the bug. We read every message and many features come directly from user suggestions.
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TechWiseElders
Senior Tech Support · Phoenix, AZ · techwiselders.com
How does the TechWiseElders subscription work?
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TechWiseElders offers monthly tech support memberships for seniors in the Phoenix, AZ area. Members get priority access to friendly, patient help with smartphones, tablets, and computers. Visit techwiselders.com to learn more and sign up.
Do you offer support in Spanish?
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Yes! TechWiseElders provides support in both English and Spanish. We are a bilingual service and you are welcome to communicate with us in whichever language you are most comfortable with.
How do I contact TechWiseElders directly?
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Visit www.techwiselders.com for all contact options, service details, and membership plans. You can also email us at info@elbanova.tech and we'll get you connected.

GET IN TOUCH

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Email Support
info@elbanova.tech
Response within 24 hours
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Support Hours
Mon – Fri
9 AM – 6 PM · Mountain Time
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Languages
EN & ES
English & Español

STILL NEED HELP?

Email us and a real person will get back to you. Hablamos español también.

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